Re: Hyborian War and Customer Service

From: tandmb@sierra.net (Tony & Marcia Baldacci)

Date: Tue, 29 Aug 1995 00:00:00 +0000

> snake6283@aol.com (Snake6283) wrote:
>
> >In response to tandmb@sierra.net:
>
> >    I don't think one can adequately offer commentary on a game when one
> >hasn't really played the game.  Playing in game fourteen is one thing, but
> >they're running into game 550 at this point.  It would not have lasted
> >this long if it hadn't gone through some changes and become playable.  In
> >fact, I think the game is very playable, and very enjoyable.  Plus, I have
> >met some really great people through the game too.

I tried to address these once before - my server wasn't cooperating but
I'll try again: I did not "just play" one game of HW, I played 5, for
about 4 to 6 moths at a pop (over a total time of 3 years). All in all,
yes - the game is enjoyable (when you don't have eleventy-bejillion turn
errors) and I met some cool people too. My point was _exactly_ that - HW
is a potentially great game run by a bunch of money-grubbing idiots.

> >    I know people who've dropped the game many times, not because the game
> >was unplayable, but because of the customer service, yet continue to come
> >back to it, because it is a fun game, and worth playing, even WITH the
> >problems.  And no, I don't work for RSI. : )

If you say so...(g). I expect other people to make their own mistakes in
their own way, but I personally don't have to wander back every so often &
take another bite of an egg to see if it's still rotten. I've got a few
other people who try RSI's games from time to time, and it hasn't changed
much from what I hear.

> HW is a good game for many people, unfortunately RSI seams to ruin the
> game by poor monitor processes.  All I can say is you play any game
> that RSI monitor's at your own risk.

I use RSI as a prime example of the "great game" syndrome - scads of
people sign up, and what might have been good customer relations goes out
of the window. I've seen this happen to GSI and Midnight Games to an
extent as well.

Maybe I'll do a study on it sometime...(grin)

Tony B.

--
*** The beatings will continue unti morale improves!!!! ***

References

Re: Hyborian War and Customer Service
mgauthie@access.awinc.com (Marc L. Gauthier)
Tue, 29 Aug 1995 00:00:00 +0000
Hyborian War and Customer Service
snake6283@aol.com (Snake6283)
Fri, 25 Aug 1995 00:00:00 +0000

Referenced By

Re: Hyborian War and Customer Service
mgauthie@access.awinc.com (Marc L. Gauthier)
Tue, 29 Aug 1995 00:00:00 +0000
Hyborian War and Customer Service
snake6283@aol.com (Snake6283)
Fri, 25 Aug 1995 00:00:00 +0000