Re: Hyborian War and Customer Service

From: mgauthie@access.awinc.com (Marc L. Gauthier)

Date: Tue, 29 Aug 1995 00:00:00 +0000

snake6283@aol.com (Snake6283) wrote:

>In response to tandmb@sierra.net:

>    I don't think one can adequately offer commentary on a game when one
>hasn't really played the game.  Playing in game fourteen is one thing, but
>they're running into game 550 at this point.  It would not have lasted
>this long if it hadn't gone through some changes and become playable.  In
>fact, I think the game is very playable, and very enjoyable.  Plus, I have
>met some really great people through the game too.
>    Frankly, I hate being a "defender of RSI," but sometimes I feel it
>necessary.  It would be a tragedy to chase someone away from a perfectly
>good game, even with some problems, mostly with customer service, based on
>one game many years ago.
>    I know people who've dropped the game many times, not because the game
>was unplayable, but because of the customer service, yet continue to come
>back to it, because it is a fun game, and worth playing, even WITH the
>problems.  And no, I don't work for RSI. : )

I agree with most of what snake has stated (I don't work for RSI
either).  There are somethings that I don't like about the game, but
then is there such a thing as a perfect game.  I don't play HW for one
main reason, RSI customer service!  I have played countless games and
have countless problems with RSI itself, not the game.  The final
straw was when I entered a friends game with two other friends to find
they put me in a game with a friends group of seven players, most of
which had large nations except for a couple medium ones.  RSI stated
that they they were two friends groups just that they all came from
the same town.  Interesting enough they came from my old home town and
new the truth of the matter.

Hw is a good game for many people, unfortunately RSI seams to ruin the
game by poor monitor processes.  All I can say is you play any game
that RSI monitor's at your own risk.

Marc L. Gauthier
mgauthie@access.awinc.com
Edmonton, AB Canada

References

Hyborian War and Customer Service
snake6283@aol.com (Snake6283)
Fri, 25 Aug 1995 00:00:00 +0000

Referenced By

Hyborian War and Customer Service
snake6283@aol.com (Snake6283)
Fri, 25 Aug 1995 00:00:00 +0000