Re: RSI Games

From: Douglas Adams <doug@ukans.edu>

Date: Fri, 16 Aug 1996 00:00:00 +0000

Eugene Young wrote:
>
> Those of you whom are thinking of starting a game with RSI (Reality
> simulations inc) I would strongly suggest you reconsider.
>
> I have been in an on going struggle with this company, as they
> continueously seem to lose my return address. I have repeatedly asked for
> set-ups in "DuelMasters" and was involved in a game of "Hyborian Wars"
> that is for all intensive purposes now pointless because the game turn
> becomes late in three days from the time of this post.
>
> I can't even ask for a refund because they donnot seem interested in
> correcting any problems that have continuiosly arisen, and therefore my
> mail from them goes to anywhere but my home.
>
> Now what I don't understand is how an outstanding game like Hyborian war
> or Duelmaster could have survive with this company this long. The only
> answer would be LOSEY COUSTOMER SERVICE!!!!!!!
>
> I have repeatedly asked for re-mailings (hyb. wars) or set ups (Duel) to
> which I am constantly promised "It's in the mail" and they never arive.
> Hyb. war is a great middlin hard game for begginers and medium players.
> But I don't see how they can keep a customer base??
>
> Something for you to consider.

That's an interesting perspective.  I have been playing Hyborian Wars
off
and on for 10 years and have loved it.  The company does not do much in
the way of customer service, I agree, but my turns have always arrived
reliably and have been entered properly.  Duelmasters has a huge
installed
player base, but I have never really enjoyed it.

BTW, I haven't been lurking here long, but I haven't seen much about
Hyborian War.  Does anyone discuss it here?

Doug Adams
doug@ukans.edu

Doug Adams

References

RSI Games
Eugene Young <10395@utech.net>
Mon, 12 Aug 1996 00:00:00 +0000

Referenced By

RSI Games
Eugene Young <10395@utech.net>
Mon, 12 Aug 1996 00:00:00 +0000