Re: DM: RSI no longer charging for faxes

From: mcgeorbr@ucbeh.san.uc.edu

Date: Mon, 14 Jun 1993 09:51:51 +0000

In article <C8GoIu.HAv@undergrad.math.uwaterloo.ca>, cjwein@watcgl.uwaterloo.ca (Chris J. Wein) writes:
>
> It seems that RSI is no longer charging for turns sent to them by
> fax.  I have no official confirmation of this but both of my
> "fax" arenas have gone un-charged now for 2 turns now.
>

It would be nice, wouldn't it?  It's probably not the case, though.  I fax
fairly often, and it seems like they charge me randomly.  Most of the time, I
fax because I get a turn 2 days before it's due (thanks RSI!), and I normally
write a nasty little note to the effect that the only way RSI would get my
$10.75 is if I faxed the turn in.  I asked them once about why it costs $2.00
for ME to fax to them.  Gremlin/Tex/Michael told me that it's because:

1) They have an older fax machine which takes special, expensive paper.

2) The paper is on a continuous roll and they need an employee to cut the paper
apart.

So, in other words, we're paying for the faxes because RSI is too cheap to buy
a decent fax.  I can see that...we are all only paying them a zillion dollars a
year to play the game; we should expect *gasp* actual customer service (btw,
no knock on Barb...).    :)

I think you just got lucky that you weren't charged.

Bruce
Mane Man

> --
> ==============================================================================
>  Chris Wein                           | cjwein@watcgl.uwaterloo.ca
>  Computer Graphics Lab, CS Dept.      |
>  University of Waterloo               | (519) 888-4548

References

DM: RSI no longer charging for faxes
cjwein@watcgl.uwaterloo.ca (Chris J. Wein)
Fri, 11 Jun 1993 14:35:18 +0000