DM and RSI; RSI has stolen my money.

From: WCK93001%UCONNVM.bitnet@YaleVM.YCC.Yale.Edu (William Clinton Kida)

Date: Wed, 04 Aug 1993 20:01:59 +0000

This letter is for everyone who is considering playing a play by mail game, or
who is currently playing a play by mail game.  The purpose of this letter is to
let as many people as possible know what Reality Simulations, Inc. has done to
me.  Maybe by reading this letter, you will avoid the mistake that I have made
by playing any of their games.
  First, I used to play Duelmasters, but I stopped several monthes ago. It was
about 4 monthes ago, I guess.  As soon as I stopped playing, I requested to
get my account balance back, via the telephone.  At the time there was about $8
dollars in my account.  About a month later, my visa bill arrived, and it
showed that Reality Simulations, Inc. had charged my credit card $25.  This,
even after I had requested to be sent my account balance.
  I called them regarding this wrong charge, and they said that they were very
sorry and that there was some kind of mix-up, because somehow they thought
that I requested a new game setup. Yet, I had not been playing for well over a
month.  The person I talked to gave me back credit to my account for the $5
charge.  They had charged my credit card because, after the $5 charge for a
new game setup, my account balance had gone below the amount where they charge
your credit card again, to avoid a negetive balance.
  About a month later, I called them again. I still had not received anything
from them in the mail.  They told me that they were very supprised to hear
that nobody had sent me my balance.  Now, another month has gone by, and
I have called 2 more times, and written once.  I had given them the benefit
of the doubt and stupidly believed them when they lied to me.  Their House
Rules state that one can request a refund at any time.  However, this does
not seem to be the case at all.
  If you know of anybody else who has this kind of treatment from Reality
Simulations, Inc., then please let me know.  I know a person who had their
checks cashed, yet no money went into his account at Reality Simulations, Inc.
If you would like more details, I would be very happy to give them to anybody
who asked.
   I can be reached at WCK93001@UCONNVM.UCONN.EDU.

rec.games.pbm

DM and RSI; RSI has stolen my money.

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